Queensland Government
Home Energy Emergency Assistance Scheme (HEEAS)
One-off help paying an electricity or gas bill for Queenslanders hit by an emergency or short-term financial crisis.
GovernmentApply or sign upMoney to you
Up to $720
The scheme pays up to $720 once every 2 years.
Who can get it
- Responsible for the outstanding bill
- Hold a current concession card, have income at or below the part-age pension maximum, or be on your provider's hardship program or payment plan
- Faced an unforeseen emergency or short-term financial crisis in the past 12 months
How to claim
- Contact your energy provider to check eligibility and get an application number
- Complete the online application form
Conditions and catches
- Payment goes to your energy provider, not to you.
What the source says
Exact words quoted from the official page when we checked it. Last checked 14 Oct 2026.
an unforeseen emergency or a short-term financial crisis
pays up to $720 once every 2 years.