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HomeHealth and concession cards

Victorian Department of Families, Fairness and Housing

Victorian medical cooling concession

17.5% off summer electricity costs for Victorian Health Care Card holders with a medical condition affecting temperature regulation.

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17.5% off

17.5% of electricity usage and service costs between 1 November and 30 April.

Who can get it

  • Electricity account holder with a Pensioner Concession Card, Health Care Card or Veterans' Affairs Gold Card
  • You or a household member has a medical condition that affects the body's ability to self-regulate temperature

How to claim

  1. For an application form, phone your electricity retailer or the Concessions information line on 1800 658 521 (toll free).
  2. Have your doctor complete and sign the form.

What the source says

Exact words quoted from the official page when we checked it. Last checked 14 Oct 2026.

(Pensioner Concession Card, Health Care Card, Veterans' Affairs Gold Card)
services.dffh.vic.gov.au
17.5% of electricity usage and service costs between 1 November and 30 April.
services.dffh.vic.gov.au