Department of Employment and Workplace Relations
National Training Complaints Hotline
A national phone line and form for complaints about your training experience in VET, referred to the right authority.
GovernmentApply or sign up
Who can get it
- Anyone with a complaint about their experience while doing vocational training.
How to claim
- Call 13 38 73 or complete the online complaints form.
Conditions and catches
- The hotline refers your complaint to the authority best placed to handle it. It doesn't decide it itself.
- Category is the closest fit: this is a complaints service.
What the source says
Exact words quoted from the official page when we checked it. Last checked 15 Oct 2026.
13 38 73
a complaint relating to your experiences whilst undertaking training
the National Training Complaints Hotline can refer your complaint to the most appropriate authority